DATA PROTECTION
This privacy policy applies to the Lindt Cocoa Foundation, Switzerland.
PRIVACY NOTICE
Lindt Cocoa Foundation privacy principles
We at LINDT COCOA FOUNDATION respect your right to privacy. Our main principles include: We will protect your privacy and we wish to offer you tailor-made service. Personal data is collected for specific purposes based on your consent or on a legitimate interest when you interact with us. You have the right to be informed about and to access your personal data at any time you like and may request correction or deletion. We do not sell your personal data to anyone.
Lindt Cocoa Foundation privacy notice
We appreciate you visiting and using our website. This Privacy Notice explains how and for what purposes we use the information collected about you through our Sites, our offline programs, your visits to our museum.
1. WHEN DOES THIS PRIVACY NOTICE APPLY?
We here at LINDT COCOA FOUNDATION respect your right to privacy when you use our website. By using our website or by providing personal data, you in turn accept the practices described in this Privacy Notice. If you do not agree to this Privacy Notice, we suggest you refrain from using or visiting our website or providing personal data.
LINDT COCOA FOUNDATION reserves the right to make changes to this Privacy Notice at any time, so make sure you review it regularly. The changes will be effective when posted on this Website and we will provide you reasonable notice of any material change.
2. HOW DO YOU CONSENT?
We will only collect, use or disclose your personal information where it is fair and lawful to do so. In most cases, we will request your consent explicitly. In addition, we will process your personal data for legal purposes, to perform a contract or based on our legitimate interests.
3. HOW IS DATA COLLECTED BY LINDT CHOCOLATE COMPETENCE FOUNDATION?
3.1. PERSONAL DATA
This Privacy Notice applies to personal data that LINDT COCOA FOUNDATION collects from individuals or entities via the website.
3.2. TYPES OF PERSONAL DATA COLLECTED
LINDT COCOA FOUNDATION only collects personal data necessary for a specific purpose. We collect the following personal data:
Personal data you share with us directly
We collect personal data when you request information about us. You will be informed what kind of data is mandatory and what kind of data may be provided by you on a voluntary basis. The types of personal data include:
- Personal contact information such as name, email, phone number.
- Employment information such as your CVs and references when you apply for a job with us.
Information collected automatically when you interact with our website
We also use cookies and other tracking technology which collect certain kinds of information when you interact with our website and apps, such as IP addresses, browsing preferences and pages you have viewed, as well as information about your navigation experience (time of the visit). You can read more in our Cookie Notice.
4. WHY DO WE COLLECT PERSONAL DATA AND USE IT?
LINDT COCOA FOUNDATION collects and uses personal data for a range of purposes. You can object to each of this data processing at any time (contact details see below). Your data is collected for the following purposes:
to send you information, that you have requested. In these cases, we process the data based on your consent according to Art. 6 para. 1 lit. a GDPR.
to contact you in relation with your queries, complaints or comments, via email, letter, telephone. In these cases we process your personal data, including possible special categories of personal data you provided with your prior consent, in order to process your specific request according to Art. 6 para. 1 lit. b GDPR.
to improve our website. In the following cases, we have legitimate interest to process the data according to Art. 6 para. 1 lit. f GDPR, if not otherwise indicated:
to evaluate the use of our website, using data such as information about computer usage, and/or previous website usage.
to evaluate the use of our website with tracking-tools used based on user’s consent in accordance with Art. 6 para 1 lit. a GDPR or on our legitimate interest in accordance with Art. 6 para 1 lit. f GDPR. Find out more in our Cookie Notice.
to process your job application for employment and possibly to determine whether you would be suitable for other positions available with our foundation. In these cases, we process your data for the performance of a contract or request according to Art. 6 para. 1 lit. b GDPR or based on your consent (where required) according to Art. 6 para. 1 lit. a GDPR.
for internal governance, security and case management. In the following cases, we have legitimate interest to process the data according to Art. 6 para. 1 lit. f GDPR:
to maintain the day-to-day operation, the maintenance and the security of LINDT COCOA FOUNDATION website.
To comply with legal and regulatory requirements. In these cases, we process your data to the extent necessary for compliance with legal obligations to which we are subject according to Art. 6 para. 1 lit. c GDPR.
5. WHY DO WE SHARE PERSONAL INFORMATION WITH OTHER PARTIES?
LINDT COCOA FOUNDATION does not share your personal information with any third party that intends to use it for direct marketing purposes, unless you have provided specific consent in relation to this. We disclose your personal data to the following categories of recipients:
- service providers to provide services on behalf of LINDT COCOA FOUNDATION
- authorities for legal reasons and potential buyers to carry a specific transaction.
Find out more about the recipients:
- Service providers include
- Web agency supporting us with the maintenance and updates of the website.
- postal and logistic companies delivering a product you have ordered.
- data processing entities acting upon instructions of LINDT COCOA FOUNDATION, such as recruitment agencies, hosting or security providers.
- web analytics tools providers.
- Authorities include
- governmental or law enforcement authorities requesting us to disclose the information based on applicable law.
The subjects and entities indicated above will process the data in their quality as autonomous data controllers pursuant to applicable law or as data processors. We require such third parties, possibly based outside the country from which you have accessed the website, to comply with all relevant data protection laws and security requirements in relation to your personal data. Such third parties are obliged to protect data privacy to the same extent as we do ourselves. If the level of data protection in a country does not comply with Swiss or EU data protection laws, we contractually ensure that the protection of your personal data is the same as that in Switzerland or the European Economic Area (EEA) at all times.
6. HOW DO WE STORE AND SECURE DATA AND FOR HOW LONG?
LINDT COCOA FOUNDATION takes all reasonable technical and organisational measures to protect the personal data we hold against loss, unauthorised access or disclosure and against other misuse. Personal data will not be sold, shared or otherwise disclosed or transferred to any other third parties except as provided in the Privacy Notice.
We keep your personal data for as long as necessary for the given purpose, such as to send you our newsletter and other marketing communication, answer queries, resolve problems or provide improved and new services, or for legal requirements. We are allowed to retain the data for a reasonable time after you stop using our services. After a certain period, we will destroy or delete it in a secure manner, if there is no legal obligation to retain the information for a longer period.
In particular, we only keep personal information as long as needed:
a) to carry out services that you requested or to which you have given your consent to the extent specified above;
b) to use tracking advertising and analysis services within the scope of our legitimate interest.
In general the following duration periods apply:
- personal data of online job application: for as long as reasonably necessary for your employment application, taking into consideration our need to answer queries or resolve problems and to comply with legal requirements under applicable law. With your consent, we may keep it for a longer period, for example to be able to contact you should a suitable job opening occur.
- personal data of users requesting information, sending communication, complaint or enquiries to LINDT COCOA FOUNDATION: until the final processing of users’ request/complaint and subsequently retained by LINDT COCOA FOUNDATION where necessary for pursuing its legitimate interest (e.g. in case of complaints or enquiries for defence needs).
We use suitable technical and organisational security measures that seem appropriate to us to protect your data stored by us from manipulation, partial or total loss and unauthorised access by third parties. Our security measures are continuously updated according to technological developments. We also take the protection of our own internal company data very seriously. Our staff and the service providers engaged by us are obligated to maintain confidentiality and to comply with the data protection regulations. Moreover, these are granted access to personal data only as far as is necessary.
7. WHAT ARE YOUR RIGHTS?
You can any time object to data processing. You have the following rights:
Right to access: You have the right to demand an insight into your personal data saved with us any time and free of charge if we are processing this data. You can check as to which of your personal data is being processed by us, and that we are using it according to the applicable data protection regulations.
Right to rectification: You have the right to have incorrect or incomplete personal data corrected and to be informed about the correction. In this case, we inform the recipients of the data concerned about the corrections made unless this is impossible or associated with disproportionate effort.
Right to deletion: You have the right to have your personal data deleted under certain circumstances. In the individual case, the right to deletion may be excluded.
Right to restriction of the processing: Under certain conditions, you have the right to demand restriction of the processing of your personal data.
Right to data portability: Under certain circumstances, you have the right to get the personal data that was provided to us by you free of charge in a machine readable format.
Right to lodge a complaint with the supervisory authority: You have the right to appeal to a competent supervisory authority against the method of the processing of your personal data.
Right of revocation: You have the right to revoke an issued consent at any time. Processing activities in the past based on your consent shall, however, not become illegal through your revocation. You may exercise your rights by contacting us at contact@lindtcocoafoundation.org
8. HOW TO CONTACT US
Lindt Cocoa Foundation, Seestrasse 204, 8802 Kilchberg, Switzerland, registered in Switzerland under company number CHE-472.907.355, is operating this Website. Lindt Cocoa Foundation acts as a “data controller” for the personal data it processes in the framework of this Privacy Notice and the compliance of our data processing with applicable Data Protection Regulations, including the EU General Data Protection Regulation (GDPR).
Should you be concerned about a possible interference with your privacy or misuse of your personal data by us, or if you have any questions or comments, you can contact via our online form: www.lindtcocoafoundation.org/en/contact/ by email contact@lindtcocoafoundation.org or write to us using the address mentioned above.
